ULFA, Maria. Pengaruh Kualitas Pelayanan terhadap Kepuasan Nasabah BPRS Jabal Tsur Pandaan: The Influence of Service Quality on Customer Satisfaction at Jabal Tsur Islamic Rural Bank (BPRS) Pandaan. Fenomena, [S. l.], v. 8, n. 2, p. 323–336, 2009. DOI: 10.35719/fenomena.v8i2.456. Disponível em: https://fenomena.uinkhas.ac.id/fenomena/article/view/456. Acesso em: 23 sep. 2025.