Pengaruh Promosi dan Kualitas Pelayanan terhadap Citra Perusahaan, Kepercayaan Merek, Kepuasan, dan Loyalitas Pelanggan: Studi pada Nasabah BRI Syariah di Banyuwangi: The Influence of Promotion and Service Quality on Corporate Image, Brand Trust, Customer Satisfaction, and Loyalty: A Study on BRI Syariah Customers in Banyuwangi. Fenomena, [S. l.], v. 14, n. 1, p. 183–206, 2015. DOI: 10.35719/fenomena.v14i1.581. Disponível em: https://fenomena.uinkhas.ac.id/index.php/fenomena/article/view/581. Acesso em: 23 aug. 2025.